Terms and Conditions

Legal agreement governing your use of our services

Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and Sindang Vista regarding your use of our website and services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Effective Date: December 1, 2025

User Obligations and Responsibilities

1. Compliance with Laws

You agree to comply with all applicable local, national, and international laws and regulations when using our services, including but not limited to:

• Trade regulations and import/export laws
• Data protection and privacy regulations
• Business licensing requirements
• Tax obligations in your jurisdiction

2. Accuracy of Information

You are responsible for ensuring that all information you provide to us is accurate, complete, and current. This includes business details, contact information, and any representations about your sourcing needs or capabilities.

3. Indemnification

You agree to indemnify and hold harmless Sindang Vista, its officers, employees, and partners from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

Liability and Disclaimers

4. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific business outcomes, successful partnerships, or particular results from using our services.

5. Limitation of Liability

To the maximum extent permitted by law, Sindang Vista shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, business interruption, or loss of data.

6. Force Majeure

We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, political instability, or transportation disruptions affecting Indonesian tea production or logistics.

Legal Information

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in Bandung, Indonesia.

8. Dispute Resolution

In the event of any dispute arising from these terms or our services, the parties agree to first attempt resolution through good faith negotiation. If negotiation fails, the dispute may be submitted to mediation before pursuing legal action.

9. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10. Modifications

We reserve the right to modify these Terms and Conditions at any time. We will notify users of significant changes through our website. Continued use of our services after modifications constitutes acceptance of the updated terms.